Personal Banking Updates at Webster

• Account numbers have not changed, unless otherwise indicated in the Personalized Account Summary you received in the mail.
• For clients who opened an account(s) on or after May 20, 2023, your account number has not changed.

• Please continue to use your existing checks as usual.
• For clients who opened an account(s) prior to May 20, 2023,  you were notified of any changes in the Personalized Account Summary you received in the mail.

• To speak with a Contact Center representative, please call us at 800.325.2424 Monday – Friday 7:00 a.m. to 10:00 p.m. or Saturday – Sunday 8:00 a.m. to 8:00 p.m.

• You now have access to more than 40,000 MoneyPass^® ATMs across the U.S. – with no surcharge fee.

• Direct deposits into your account(s) and automatic outgoing future-dated and recurring payments and transfers from your account(s) will continue without interruption unless otherwise notified.
• If your account number has changed, please provide your new account number to those who make direct deposits into your account or automated debits from your account.

• Current online/mobile users received a letter from us in mid-July with complete details, including first-time login instructions for the new system.
• You can now log in to our new online and mobile banking services at websterbank.com. You will be able to use your current User ID and Password, unless we notified you otherwise.
• Download our Webster Bank Mobile App from the App Store or Google Play. You will be able to log in using your current User ID and Password, unless we notified you otherwise.
• Please note, our app supports Android 9 and up and iPhone requires iOS 15.0 or later.

Has Transferred Automatically	Has NOT Transferred
Bill payees and related information	Tax documents
Future-dated and recurring transfers and payments	Statements from more than 18 months ago and transaction history older than 90 days
Bill payment history (last 24 months)	Account alerts
Statement history (last 18 months)	Connections to Quicken, Mint, QuickBooks, or similar external services
Transaction history (last 90 days)	Secure messages
Transfers to/from non-Webster accounts
Check images
Account nicknames

Learn More

• You will receive a statement that includes activity from the date of your prior statement through July 21, 2023. Any monthly maintenance or paper statement fees will be waived for this partial statement period.
• You will now receive statements for most accounts at about the same time each month as you previously have. The timing of statements for some savings accounts may be different.
• If you previously receive eStatements only, you will continue to do so.
• If you previously receive both paper and eStatements for the same account, you will receive a paper statement only going forward. You may enroll in eStatements through online banking.
• Fees may apply for paper statements. Change your selection to eStatements to avoid the fee.
• Notices and tax documents will no longer be available electronically.
• Going forward, notices and tax documents will be mailed to your address of record.

Service has resumed. Access your accounts by calling 800.325.2424.

• Ninety (90) days of deposit account transaction history, 24 months of bill pay history, and up to 18 months of statements have transferred and are now available in online banking. Older records have been archived.