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Webster Bank is committed to delivering the personalized, high-touch service our clients deserve. We are dedicated to providing sound solutions and guidance on a range of products and services to meet your banking needs.
Personal Banking – Client Service Support
800.325.2424
Monday–Friday: 7:00 am to 10:00 pm
Saturday – Sunday: 8:00 am to 8:00 pm
Closed on bank holidays
24-Hour Telephone Banking – Automated Support
800.325.2424
To report a lost or stolen ATM or Debit Card
800.325.2424
To select or change an ATM or Debit Card PIN
Visit a Webster banking center and speak with a banker or use an ATM
To place a claim for a disputed ATM or Debit Card transaction
800.325.2424
Business Banking – Client Service Support
800.482.2220
Monday–Friday: 7:00 am to 10:00 pm
Saturday – Sunday: 8:00 am to 8:00 pm
Closed on bank holidays
24-Hour Telephone Banking – Automated Support
800.482.2220
To report a lost or stolen ATM or Debit Card
800.482.2220
To select or change an ATM or Debit Card PIN
Visit a Webster banking center and speak with a banker or use an ATM
To place a claim for a disputed ATM or Debit Card transaction
800.482.2220
e-Treasury
Treasury Management Service at [email protected] or 888.932.2256
Monday – Friday 8:30 AM – 5:00 PM ET
Consumer Loans (Request for Lien Releases)
800.270.5400
Forbearance / Foreclosure
800.270.5300
Having trouble making your mortgage payments?
Learn about foreclosure prevention assistance.
For change of address requests
800.325.2424
Monday-Friday: 7:00 am to 10:00 pm
Saturday and Sunday: 8:00 am to 8:00 pm
or visit your local Webster Bank banking center
Merchant Credit Card Processing
877.273.8191
Need to reorder checks? No problem. Click here to reorder checks
Webster Bank’s routing number is 221970443.
If you have been successfully using a Webster Bank routing number different than the one listed above, you may continue to do so. Checks and payments using your existing routing number will continue to work without interruption.
| Requests | Address | Instructions |
|---|---|---|
| Verification of Webster Bank Mortgage, Home Equity Loan or Line, or Installment Loan | Mail to:
Webster Bank |
Requests made by customers are processed at no charge. A request from a third party must include a check for $25 to cover processing. Verifications are mailed to the requester in 1 to 2 business days. |
| Deposit Verification or Consumer Credit Check | Mail to:
Webster Bank |
Clients are charged a $10 fee for all verifications of deposit. If the request is submitted by another financial institution for a mortgage application, a fee must be remitted with the request. Requests for Estate accounts must be mailed. Other requests can be faxed to (860) 612-6654. |
| Small Business or Commercial Credit Checks or Deposit Verification | Mail to:
Webster Bank |
Requests may also be faxed to (860) 692-1669 |
Video Relay Services (VRS) calls accepted.
Learn more about accessibility options.
Our full service Banking Centers are conveniently located throughout Connecticut, Massachusetts, New York, and Rhode Island. Find a location near you.
All of our home loan originators are registered with the Nationwide Mortgage Licensing System and Registry (NMLS System). To obtain the NMLS identification number of a Webster Bank Loan Officer, please call us at 800-325-2424. The NMLS identification number can be used to search the NMLS National Database to view their background information.
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