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On February 1, Sterling National Bank officially became part of Webster Bank, N.A. (“Webster”), bringing together two established, high-performing organizations to create an even stronger organization with more ways to support our clients and communities.
Here’s What You Can Expect:
Keep Banking
As Usual
This change will have no immediate impact on your day-to-day banking. Continue working with your current Relationship Manager or banking center, use the same checks and mobile applications, and log in to the same online services at snb.com. All your accounts and services will work as usual.
Leadership
Our executive management team will include Sterling’s Jack Kopnisky as Executive Chairman and Webster’s John R. Ciulla as President and CEO of the combined bank.
Banking Center
Operations
Sterling banking centers have changed their name to Webster Bank. While we work to unify our products and services, please keep banking at your current banking centers.
Long
Term
Over the long term, we will integrate our operating systems, improving your range of choices in banking solutions and expanding your banking convenience while preserving the key advantages of both banks. We’ll keep you fully informed of our progress, including any changes and enhancements to your accounts, so you’re ready to take full advantage of the many new benefits our combined organization will deliver.
On February 1, 2022, Sterling National Bank officially became part of Webster Bank. As updates are available, we will continue to update this page.
For assistance, call our Contact Center:
855.762.7500 for Personal Banking
855.274.2800 for Business Banking
Frequently Asked Questions
Yes, you can continue using your existing checks and debit cards. Any new check or debit card you request after we become Webster will reflect the bank’s new name.
No, Sterling ATMs will retain the same capabilities, so you can continue to rely on them for your deposits, withdrawals, and other day-to-day banking needs. In addition, once the merger is complete, you will be able to use any ATM in the Webster network to withdraw cash and make account inquiries with no ATM fees being assessed.
After the merger is complete, continue to log in to these services via snb.com. There are no changes in functionality, and your login credentials will remain the same.
Not to worry, If you are an Android user, you can still use the current application with the SNB logo and continue to do your banking without interruption. If you were presented with an option to update your app and you chose to “Update Later” you can go to the app store, locate the app for your accounts by searching for “Webster SNB Mobile”, download the app and perform the update. Continue to use your current login credential and password.
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Put our banking solutions to work for you. Find and work with a Relationship Manager who best suits your needs, industry and location.
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